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Services Offered
Verified by Business
Exterior Painting in 34 reviews
Interior Painting in 1 review
Cabinet Painting in 29 reviews
Review Highlights
“From the first time Tim was out to give us a quote to the final walk thru on the last day of the project Trico was impressive.” in 92 reviews
“Once we signed our contract we worked with Jenny who helped schedule and coordinate our color selection.” in 19 reviews
“* Marcus came out and and answered all of our questions was very knowledgeable and professional.” in 16 reviews
About the Business
Business owner information
Tim F.
Professional House Painters. We are a family owned painting company that offers exterior house painting, interior house painting, cabinet painting and staining, garage floor coatings, deck staining and more.
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Overall rating
220 reviews
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- Lauren B.San Francisco, CA201197Oct 30, 2023
Just ok. Their rep Marcus was very friendly and easy to work with. He listened to my needs and helped walk me through all of my questions, which I appreciated. He was sometimes a little hard to get a hold of, but he's client facing all day so understandable. They do have a longer warranty than other painters, which is a plus.
The paint crew leader, Guadalupe was great very knowledgeable and a hard worker. The rest of the crew, left something to be desired. Throughout the project I was checking on the progress. There were lots of missed areas, especially top trims on windows. I ended up using a ladder to check all of our windows, and some I just fixed myself. Our siding is wood and the bottom edges were never sprayed by them. I've gone back and done a lot of it myself by hand. I did have them come back out to fix a few things and the guy sent out just did sloppy work. Rushed through the asks, painted right over chipped paint instead of scraping it and then painting.
There are still some spots I need them to come back out and fix, they insisted they were imperfections in the wood, but I checked and nope, it's paint bubbles and chip/peeling paint.
The crew was messy throughout the process, lots of trash everywhere. There was a good amount of overspray on our plants and dirt against the foundation. The project was very rushed at the end, which didn't sit well with me. A wood siding house just takes more time, I wish they had taken that into account.
Marcus did want to ensure I was satisfied with the job, so that's nice. But, the more time i've had to look over the paint job the more issues I have seen and just handled myself to save on trying to schedule with Trico.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Timothy F.
Oct 30, 2023
Hi Lauren,
I hope this message finds you well! I wanted to take a moment to express our sincere gratitude for taking the time to share your thoughts and experiences with us on Google and Yelp. Your feedback is invaluable to us, and we truly appreciate your openness and honesty.
We've carefully read through your review and the comments you provided. It's evident that you've put thought into your feedback, and we want you to know that your insights are incredibly important to us. Your detailed comments have given us a lot to reflect on, and we see them as constructive opportunities for growth.
We will be convening a meeting with our team to delve into the specifics of your project and review. Your input will be a guiding light as we identify areas that need improvement and work towards enhancing our services. Your willingness to share your perspective not only helps us rectify any shortcomings but also contributes to our overall learning and development.
We genuinely appreciate your candor and the time you've invested in helping us understand how we can better serve you and others. Please rest assured that your feedback is taken to heart, and we are committed to making the necessary adjustments to ensure a more positive experience moving forward.
Thank you once again for being an instrumental part of our growth journey. We look forward to implementing changes based on your valuable input and hope to have the opportunity to exceed your expectations in the future.
Side Note: - I Would be happy to schedule a meeting and address any remaining items that need attention. I can be reached on my cell phone at 916-300-1724.
Warm regards,
Tim Flood
CEO / Owner
Trico Painting - matt y.Roseville, CA126Nov 12, 2022
5 stars all around with the entire Trico team
From the initial call, quote, prepping of paint day, the actual work and final walk through was one of the best experiences I have had.
All were professional, courteous, subject matter experts. Thank youHelpful 0Thanks 0Love this 0Oh no 0Business owner information
Timothy F.
Nov 12, 2022
Matt, Thank you for posting your review. I will make sure the team and our office get a copy of your comments. Thank you for your business too. Tim Flood / Trico Painting
- Taylor D.Roseville, CA04Sep 6, 2022
I've had Trico out for a bid on exterior painting of my current home and had regretted not using them. Now that I'm considering moving, I decided to call for a ballpark estimate on what it would cost to paint a similar sized house with no dry rot. I even told the receptionist / coordinator (Jenny) that she could give me the higher end of average estimate for a house that size. She was totally professional until this point, and had even asked me where the house was located. She then said, "$20,000 to $30,000 should cover that kind of project, ok my phones ringing," and hung up on me. I called her back, and objectively told her that I was genuinely considering using her company, but due to her facetious attitude, she's cost her company my business and any potential references I could have sent her way.
If providing this kind of information is contrary to your policy, then simply say so. Don't proceed as if you're going to and then hang up on a lead.
I don't wish ill for her, only that she reconsiders her attitude and its long term affects on her company.Helpful 2Thanks 0Love this 0Oh no 0Business owner information
Timothy F.
Sep 11, 2022
We are so sorry you felt the bid was an insult. Based on the parameters given and a request for a "high bid". We feel that the price range was correct.
We have a policy of not providing a ballpark and we will return to that policy. Clearly, ballparks are a waste of your, the customer's, time as well a threat to our company. - Liz W.Roseville, CA0243Nov 1, 2022
Great experience! Was able to get a quote, schedule and communicate colors with ease. I had a concern during the job and the owner returned my call during the evening, responsive and concern resolved. The job performed exceeded our expectations and we are so happy!!
Thank you Sawyer, Tim, Juan and crew!!Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Timothy F.
Nov 1, 2022
Liz. Thank for posting your review and thank you for your business. I am sending a copy of your comments to our Team and Sawyer. Tim
- W S.Folsom, CA010441Apr 17, 2021
Keep looking.
Did not want to write this-but the way this went down still doesn't sit right.
Hired them to paint kitchen cabinets/baseboards. They ruined brand new cabinet doors, left paint all over/damaged brand new hardwood, and primer on tile. I lost count of the attempts we allowed them to get it right -but they couldn't deliver and it doesn't matter because they walked away from the job after labeling us "picky" customers.
-Their personnel fighting amongst themselves at our home and not showing up hurts the product the customers are paying for.
-Project manager was initially pleasant, but the second I had questions- I was told , "We aren't making money on this job."
-Owner assured me he would make it right by sending his best painter- but changed his mind and did not complete the job.
To their credit they gave us our money back and payed for the damaged cabinets-but over a month later still finding paint everywhere.
We've remodeled several homes, working with numerous companies and never had such an experience.
Pictures say it all.Helpful 6Thanks 0Love this 0Oh no 0Business owner information
Timothy F.
Apr 17, 2021
This customer is completely right to be upset and we fully deserve this review. This is a rare case for Trico Painting of what could go wrong did go wrong. This project got away from us and unfortunately everything we tried to make things right just made things worse. We eventually ended up giving our customers original check back to her. We made a commitment to our customer that we would not deposit the check until she was completely satisfied and In the end we made a full refund for our work. We paid for 8 new cabinets to be made and reinstalled and we paid for the repair on the wood floor. The remaining cabinet doors, drawers and trim totaling nearly $5,000.00 worth of work were not an issue and the customer was not charged for this work. Had we known there were any remaining issues such as clean up we would have happily taken care of those items as well. At no time did we Label our customer as Picky and if we gave her this impression we are truly sorry. On a side note I would like to personally apologize to Whitney for the experience you had with Trico Painting. I am truly sorry that you are still upset about the service we provided and that we failed meet your expectations. I have made several policy changes as a result of your project and we are using the cabinet doors from your project as training aides for all of our painters.
To customers who are considering Trico Painting, Please read our other reviews before making your final decision on wether to call us or not.
Tim - Dan M.Roseville, CA02Aug 25, 2023
Fantastic customer service. Quick to respond and flexible to change when we had to push our start date back twice. Tim and his crew were first rate and my wife and I are looking forward to using them again after they did a fantastic job painting the exterior of our home.
Helpful 0Thanks 0Love this 0Oh no 0 - Alex L.Livermore, CA716836Dec 8, 2021
Trico painting just completed our cabinet painting project today and it looks beautiful! A lot of care was taken to do the job correctly so the paint will hold up for years to come. The team was clearly very skilled at what they do and they arrived on time to complete the work. Our job was delayed a little due to misty weather making the cabinets take longer to dry. They communicated well with me about that and I am super pleased with the results. Would definitely recommend them!
Helpful 3Thanks 0Love this 3Oh no 0Business owner information
Timothy F.
Dec 9, 2021
Alex, Thank you for the excellent review and thank you for your business too. I will make sure Carlos and his crew get a cop of your comments. Happy Holidays.
Tim Flood / Owner Trico Painting - Cassie M.San Francisco, CA043Nov 18, 2022
Trico is an amazing company! They painted our kitchen cabinets and the transformation is stunning! They look brand new, are beautiful and we are so happy with the quality! Everyone we worked with at Trico are professional, helpful and friendly! Highly recommend them!
Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Timothy F.
Nov 19, 2022
Cassie, Thank you for posting and sharing your comments and thank you for your business. Have a happy Thanksgiving- Tim
- Kayla B.Santa Clara, CA021Oct 2, 2022
Crew arrived on time and did a great job on painting exterior of home. Painters pay attention to detail. Happy with the final result!
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Timothy F.
Oct 3, 2022
Kayla, Thank you for posting your review and thank you for your business. I will make sure Eladio and Sawyer get a copy of your comments. Tim.
- Tim G.Roseville, CA01022Apr 6, 2021
Wanted to review Trico Painting and the great job they did painting my home. They arrived on time,did the work as promised,dealt with all minor touch-up before they left and cleaned up after themselves. They went out of their way to make sure my wife and I were happy with everything. The Sherwin Williams paint they used looks great and the colors came out just like the palette swatches from the manufacturer. Highly recommend.
Before and after photos.Helpful 0Thanks 0Love this 0Oh no 0Business owner information
Timothy F.
Apr 6, 2021
Tim, GREAT Pictures- Thank you! Thank you for your business and posting your comments about your project,. I will make sure the crew and office get a copy of your review.
Tim Flood- Trico Painting